The JIRA Slack Integration provides bi-directional communication between the JIRA Cloud instance and the Slack messaging system.  Any change or update in JIRA can be configured to communicate to one or multiple slack channels.  A slack user can participate in a discussion around a JIRA issue and that conversation is sent to JIRA.

Notifications

The JIRA Slack Integration addon allows you to create notifications at a system, project and issue level.

System Notifications

System notification work at a system level meaning any notification set up here responds to events within the whole system regardless of project or issue.   A user can create 1 or many notifications at a system level.  System level notifications can be created or configured at the System Level administration screen.  Project and Issue level notifications are shown and can be configured here but not created here.   

Project Notifications

Project notifications work at a project level meaning any notification set up here responds to only events within this specific project or within any issue associated with the project. A user can create 1 or many notifications at a project level. Project level notifications can be created or configured at the Project Level Administration screen. Issue level notifications are also shown and can be configured here.

Issue Notifications

Issue notifications work at an issue level meaning any notification set up here responds to only event within a specific issue.  A user can create 1 or many notifications at a issue level.  Issue level notifications can be created or configured on an Issue Page.

We are looking forward to any feedback you may have! Let us know if you have any suggestions on how we can improve!